The expansion will be based at Epos Now\u2019s Norwich HQ, with significant investment across engineering, product, business development, customer operations and AI-led innovation roles. Epos Now is using AI to scale its teams, creating higher-value roles that combine technology, data and human expertise.<\/p>\n
The move further positions Norwich as a growing national technology hub, reinforcing its reputation as a centre for high-quality, future-facing digital jobs.<\/p>\n
While many UK businesses have slowed recruitment amid economic uncertainty, with recent ONREC research showing 31% of UK employers have reduced hiring due to rising employment costs, Epos Now is accelerating following continued growth in global merchant demand and increased adoption of its payments and embedded finance platform.<\/p>\n
\u201cThere\u2019s a lot of noise around the UK economy right now. What we\u2019re seeing instead is sustained demand for technology that helps businesses operate smarter, move faster and compete more effectively. AI is a key part of that, but not as a substitute for people. It\u2019s a growth multiplier. That demand is driving our expansion, and we\u2019re deliberately reinvesting that growth into our roots, strengthening our teams in Norwich and the UK.\u201d \u2013 Richard Pell\u2011Nolan, Chief Operating Officer & Chief People Officer at Epos Now.<\/p>\n
Investing in the East of England<\/strong> \u201cThis isn\u2019t short-term hiring. We\u2019re building careers and creating long-term opportunities for people to grow, develop and do meaningful work. While many organisations are looking to AI purely as a cost lever, we\u2019re investing in people alongside technology to build teams that serve merchants globally while delivering real economic impact locally.\u201d \u2013 Pell-Nolan added.<\/p>\n
\nAnchored in Norwich, Epos Now\u2019s hiring plans represent one of the most significant private-sector technology hiring initiatives across East Anglia in recent years, creating opportunities from early-career through to leadership roles. The company continues to work closely with local universities, training providers and the wider business community to strengthen long-term digital capability across the region.<\/p>\n